As an operations volunteer, I feel that the work I do is valuable at the Foundation because I help keep everything moving along. There are a lot of letters each week and they need to be scanned, read, and disseminated to the people involved in making decisions. Although the process takes time, if what I am doing makes it go more smoothly, then I feel I have helped in a small way get assistance to those folks in need. Volunteering has opened my eyes to the vast array of human experiences in this country. It’s made me more aware of the relative riches our family has in comparison to the sea of troubles facing the writers of these letters. When I describe the Letters Foundation, I talk about the amazing work the Foundation does on behalf of people who have nowhere else to turn and for things that people often have a hard time getting money for. I tell them that the grants may be small amounts of money, but it’s money that these people really need and they wouldn’t be able to get it anywhere else.